DevOps and Support

We do more than just develop software. “DevOps” is about managing the servers it runs on and providing support. We work with you, your developer and your external hosting company, if you have one. We keep your website or online store running quickly, to keep your server secure and to scale up when necessary.

Our professional, UK-based DevOps services are suitable for any deployment. We manage single servers. We also manage highly complex systems. Our software engineers can explore options such as load balancing, high availability and cloud to give your company the scalability and performance it needs.

Our DevOps and support services are ideal for e-commerce store operators who face unique challenges such as scaling Magento, hosting on AWS and achieving PCI compliance.

Examples of our work can be seen in our portfolio. We also offer hosting with the support built-in.

Can we work together?

We provide server monitoring, technical assistance and troubleshooting as part of our UK-based DevOps service.

Our DevOps Services

Our DevOps service goes beyond software development. It comprises three aspects: first, we monitor your servers. Second, we provide help to ensure they’re running smoothly. Finally, we handle server-related challenges. These can include migrating to new servers or scaling up when you need more capacity.

You’ll be able to reach our UK-based engineers. We’re available by email or telephone. A call-out service is available to address urgent overnight problems.

We manage servers with cPanel and Plesk servers on Azure and AWS.

The Technology We Use

We can support almost any websites on any type of server with any hosting company. If you use cPanel or Plesk, rest assured that you can continue to use it.

Equally, if you need to address complex challenges around performance and scalability, we can help. Our engineers are experienced with clustering, replication, failover, virtualisation and caching. Writing custom configuration for your use case comes as standard – nothing needs to be taken off the shelf.

Case Study

We customised an Amazon Web Services environment for the Kilkenny Shop when their Magento store had extremely high traffic.
The Kilkenny Shop sells Irish luxury products via their Magento store. We manage their infrastructure at Amazon Web Services.
Download this case study

Every November, The Kilkenny Shop runs a large sale online and in their stores. Every November, their Magento online store attracts several thousand concurrent visitors.

The store needs to stay up, run quickly and adapt quickly to demand. We advised The Kilkenny Shop on hosting options, created a highly specialised environment on Amazon Web Services and moved their Magento store to it.

We worked with their developers to identify performance bottlenecks, speed up their store, ensure PCI compliance, create reliable backups and help them cope with unprecedented demand.