Products and Services

Before we are engaged to provide any services, we will ask the customer to sign our Web Services Agreement. The agreement outlines the services that we will provide and the price and payment terms. In all cases, the services will include custom software development and/or server management.

Refund Policy

Our Web Services Agreement specifies the conditions under which the customer will be entitled to a refund. The customer will always be entitled to a refund for any overpayment. We only enter into agreements with businesses. Therefore, EU distance selling regulations do not apply.

Payment Methods

We accept payment by bank transfer and by credit card. Credit card payments are processed by WorldPay.

Currencies

All agreements and payments are in GBP.

Company Details

Loading Deck Limited T/a Coherent Software. Registered in England. Our registration number is 08659933. Our registered office is Dalton House, 9 Dalton Square, Lancaster LA1 1WD. Equiries relating to payments can be made by telephone to 01524 888378 or by email to james[at]loadingdeck.com.