The Kilkenny Group operates 12 shops and two cafés in Ireland, employing over 240 people. Kilkenny Shops sell jewellery, accessories and decorations designed by iconic Irish designers such as Orla Kiely.
In 2008, The Kilkenny Group started to sell online. By 2014, the online channel had grown significantly, attracting several thousand concurrent visitors during busy periods. In addition to coping with sizeable and volatile demand, research has shown a clear correlation between page load times and conversion rates. Therefore, it is critical that even when demand is great, the store continues to perform as visitors expect.
We were engaged by The Kilkenny Group in 2014 to maintain and support the servers that host their e-commerce store.
Since 2014, we have provided The Kilkenny Group with the technical assistance that they need to ensure that their online store is secure, performs well and scales up as their online business grows. This has included a move to a highly resilient, scalable and secure platform on Amazon Web Services in 2016. The platform’s architecture was designed designed by Coherent Software to meet The Kilkenny Group’s criteria.
We also work with The Kilkenny Group on extensive capacity testing and we work closely with their software developers and in-house IT manager to ensure that key stakeholders’ demands are met.
Key Benefit to The Kilkenny Shop
With our help, The Kilkenny Shop moved to the cloud and was able to serve far more customers.